Claypican - Frequently Asked Questions

What is geophagy?

Geophagy is the practice of consuming natural earth materials, such as clay. It has been part of various cultures and traditions around the world for generations.

What is Claypican?

Claypican is a UK-based small business offering a carefully selected range of natural clay varieties sourced from different regions.

Is your clay natural?

Yes. Our clay is a natural product. Each batch may vary in colour, texture, aroma, shape or hardness.

Why does one batch look different?

Natural clay varies because of differences in soil composition, weather and location.

How should I store my clay?

Store in a cool, dry place away from moisture and direct sunlight. Reseal after opening.

How long will my clay last?

When stored correctly in a sealed bag in a dry environment, clay can last for many months.

Do you offer different textures?

Yes. We stock soft, crumbly, firm and crunchy varieties. See each product description for details.

Can I buy samples?

Selected varieties may be available in smaller sizes or bundles.

Do you sell bundles?

Yes. We regularly create curated bundles featuring different clay varieties.

How quickly do you dispatch orders?

Orders are typically dispatched within 1–3 working days.

Do you ship internationally?

We are expanding international shipping options. Please check our Shipping Policy.

Can I return my order?

Due to the nature of our products, we cannot accept returns on opened or used items. Contact us if your order arrives damaged.

Why is there dust or broken pieces?

Natural clay may produce crumbs or dust during transit. This is normal.

Are product photos exact?

Colours and appearance may vary because every batch is naturally unique.

How can I contact Claypican?

Please use our Contact Us page or email us with any questions.

Disclaimer

Our products are natural earth materials. They are not intended to diagnose, treat, cure, or prevent any disease. Customers are responsible for determining whether these products are suitable for their intended use. Please